See the source image

  • Guidance if you were employed and lost your job
    Guidance for people who were employed and have lost their job due to coronavirus (COVID-19)
    ⇨ Find out more

  • Providing care and support at home to people who have had COVID-19
    Quick guide from the Social Care Institute for Excellence (SCIE) will help home care workers and personal assistants (PAs) to provide care and support to people who have left hospital after having COVID-19. It explains what to expect as these people return to their lives at home under new circumstances. Involvement of families, friends and personal networks should be central to providing appropriate care and support.
    ⇨ View the guide

  • Guidance for care staff who are supporting adults with learning disabilities and autistic adults
    During the coronavirus (COVID-19) outbreak has been updated.

    ⇨ See the latest guidance

  • Guidance for people receiving direct payments

    ⇨ See guidance

  • See government guidance for employees on COVID-19

  • Get an isolation note to give to your employer

  • Personal Protective Equipment – Public Health England have published additional guidance on the use of personal protective equipment (PPE) for care workers delivering homecare (domiciliary care) during sustained COVID-19 transmission. This guidance explains how PPE guidance applies to the homecare (domiciliary care) setting and is drawn from full infection prevention and control and PPE guidance.

See the source image COVID -19 testing for PAs

Information on testing has been updated. Now anyone living in England, Scotland, Wales or Northern Ireland and have any of the symptoms of coronavirus, can ask for a test through the NHS website.

⇨ Ask for a test

As essential workers, personal assistants can apply for priority testing through GOV.UK by following the guidance on testing for essential workers.

⇨ Arrange a test for a PA

Guidance on coronavirus testing, including who is eligible, how to get tested and the testing process.
⇨ See guidance 


Image result for ppePersonal Protective Equipment (PPE)

  • COVID-19: how to work safely in domiciliary care in EnglandA resource for those working in domiciliary care (care in the home environment) providing information on the use of personal protective equipment (PPE).

    ⇨ Find out more


  • How to work safely as a home carer:

    Although designed for care providers, these illustrated guides from Public Health England may be helpful to support your PAs with putting on and taking off PPE.

    ⇨ Putting on personal protective equipment (PPE).
    ⇨ Taking off personal protective equipment (PPE).


  • What PPE to wear and when – an illustrative guide:

    This guide from Public Health England is designed for community health and social care settings, will also be helpful for employers and PAs.

    ⇨  See guidance.

  • Guidance from Public Health England:
    This guidance contains information on personal protective equipment (PPE), and infection prevention and control (IPC)

    ⇨  See guidance.

  • Guidance on the use of PPE:

    A video has been designed to be less clinical and easier to understand than other health related PPE videos. It is for care workers working in a care home, but may be useful for PAs and family members.

    ⇨ Watch the video.

  • Mark Bates Ltd The Home of Premier has created a guide in relation to PPE.

    ⇨ Download the PPE guide from Mark Bates.

  • Press release:
    Treasury cut taxes to reduce PPE costs From 1 May 2020, PPE purchased by care homes, businesses, charities and individuals to protect against COVID-19 will be free from VAT for a three-month period.

     Read the Treasury cut taxes to reduce PPE costs press release. 


See the source imageAntibody Testing – Personal Assistants 

This guide from SCIE is to help care staff and personal assistants supporting Antibody testing is now available across England and is being provided free of charge to anyone employed in adult social care. Personal assistants who provide for the care and support needs of adults are eligible, as are staff working in residential care, domiciliary care, extra care, supported living, and local authority adult social care departments.

  • What does the test do?
    The antibody test is a voluntary blood test which detects antibodies to the COVID-19 virus to see if you have previously had the virus.

    This test does not tell you if you currently have COVID-19. If you currently have symptoms or have been advised to take a COVID-19 test, please follow this link and please do not take an antibody test at this time.

  • Why take the test?
    Results of the antibody test will support academic research studies across the UK that will help us better understand COVID-19 and how it has spread.

  • What does the test tell me?

    An antibody test result can only tell you whether or not you have had the virus in the past and developed antibodies.

    Our understanding of the body’s immune response to the virus is limited, and we do not currently know how long an antibody response lasts, nor whether having antibodies means a person cannot transmit the virus to others. Therefore, regardless of the result of an antibody test, individuals must continue to comply with government guidelines, including wearing PPE and social distancing.

  • How do I take the test?
    To sign up for an antibody test – register on the online portal.

    You may already have seen that antibody testing is available for adult social care staff through local NHS sites. We are now also launching a new at-home antibody test which provides an additional route to access an antibody test, giving you greater flexibility and choice. You should only take one version of the test.⚠️ Please do not take a test if you currently have symptoms of COVID-19.

  • Protect yourself and others from the virus
    Regardless of your antibody test result you must continue to follow the same guidelines as everyone else to protect yourself and others from the virus. For example:

    • wash your hands often

    • follow social distancing and PPE advice

    • follow any local lockdown restrictions in your area

    • self-isolate and get tested if you (or someone you live with) get symptoms, or you are advised to by NHS Test and Trace



See the source imageWellbeing Resources

  • Guidance for the public on mental health & wellbeing: Advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.
    ⇨ Find out more


  • Our Frontline:

    As PAs you put yourself at physical risk as you form our frontline against the coronavirus. You are also putting your mental health under pressure. To make sure you get the right support, both now and in the future, Our Frontline offers round-the-clock one-to-one support, by call or text, from trained volunteers, plus resources, tips and ideas to look after your mental health. Our Frontline is a partnership between Shout, Samaritans, Mind, Hospice UK and The Royal Foundation of the Duke and Duchess of Cambridge.

    ⇨ Find out more 

    Keeping in touch via video apps:

    The Evening Standard has produced a list of the eight video messaging apps to download if you are self-isolating.

    ⇨  Watch the videos.

  • MARCH network

    A mental health network focused on the power of bringing people together with social, cultural and community assets has shared some home-based, creative ways to support mental health during these unique and uncertain times.

    ⇨  Find out more 

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Flu vaccination for PAs

The Department of Health and Social Care has published the winter flu vaccination guidance. This includes the guidance itself, a leaflet and letter of entitlement for PAs. This is available to all PAs, including those employed via personal budgets, personal health budgets and self-funding arrangements.

Personal care assistants: guidance for free flu vaccination 

Guidance for PAs – Free flu vaccination