If you are new to being a PA, you might like to find out more information.

The concept of Direct payments is a government initiative for people who are assessed as needing help from social services, and prefer to arrange and pay for their own care and support. Assistance such as mobility, help around the home and personal care are just a few examples of the type of support required.

Commonly asked questions are displayed below


A Personal Assistant (sometimes called a PA or a support worker) is employed by people who need social care, either because of their age or disability, to enable them to live as independently as possible. Personal assistants carry out a wide range of tasks as required by the employer, including support with things such as washing and getting dressed, cooking, feeding, and supporting people to go out and about so they have greater independence and the ability to live their life more fully. The key skills needed for being a PA are the ability to listen, be flexible and show a willingness to learn and respond.

A PA is usually employed by people who are directing their own care through a direct payment or individual budgets from the local authority, or are funding their own support. Personal Assistants can be employed directly by one employer, can work for a number of different people or could be self employed. The job can be very flexible, offering part-time and full time work on different days and at different times.

Many different people use Personal Assistants. For example: Older People and disabled adults (over 18) can employ a Personal Assistant directly. Carers (people who are family or friends) of an older person with dementia or an adult who may not be able to make a decision due to severe learning disabilities, may hire a Personal Assistant on behalf of that person. Parents of disabled children can employ Personal Assistants to help them look after their child.

There are very few restrictions when it comes to becoming a PA. You must be eligible to work within the UK. You cannot be employed as a PA if you are living in the same house as the recipient of Direct Payments

A Personal Assistant can help the person you care for with a wide range of tasks – really whatever they think would best support them. This could include:

personal care – such as getting dressed

making meals

taking medication

tidying up

help with work or education

using transport and getting about

Going out, such as shopping or taking part in social activities.

They can also offer friendship and companionship.

Many people appreciate the consistency of having one to one support from someone they know well and get on with. You will support people with all aspects of their day to day living and follow direction of the employer.

Working in social care is about providing personal and practical support to help people live their lives. There is a huge demand for Personal assistants. It’s a very rewarding Career and you can make a real difference to someone’s life. There are lots of opportunities for working with different people and learning new skills. Work is flexible and varied and you can usually find a position that works well against other commitments. There is chance to work for more than one employer and in different roles. Because you are employed directly by the individual you will be there for the time they need and task can be done well without the need to rush off. This also means you can build a longer term professional relationship with your employer increasing job satisfaction.

You need to be:

Able to accept responsibility
Able to work on your own
Able to use your own initiative
Willing to learn the job well
Have a good sense of humour
Be a good communicator

Being a PA is about the right person with the right attitude not necessarily having previous experience as a Personal Assistant
Being a PA is just like any other job and therefore as an employee you are entitled to certain legal rights from your employer. As a PA you can work for a few hours per week right up to working full time. You can combine being a PA with another job. PA’s have the same legal rights as any other employee.

The employer will be responsible for paying the PA however the employer will supported via Choices and Rights and a payroll service.

Yes. A PA will receive a payslip with their wages.

As the PA will be directly employed by employer, they will arrange with a payroll service to produce a payslip and calculate and pay national insurance, tax and pension contributions if you have any.

It is unlikely that individual employers will run child care voucher scheme.

No. Personal assistants are usually classed as employed under HMRC rule.

Whilst a DBS check is compulsory in most care settings, it is not compulsory for people who are in receipt of Direct Payment/Individualised Budgets. (If you are not familiar with the terms Direct Payments/Individualised Budgets, these are payments made by the Local Authority to disabled people and families of disabled children in lieu of traditional care services. The disabled person or family of a disabled child then use this money to employ their own Personal Assistants with the support of Choices and Rights, and Hull CVS who provide the payroll service).
If you already have a DBS disclosure, it will be helpful if you can bring this with you when you are invited to interview for specific posts. If you do not have a current DBS disclosure Choices and Rights will arrange for one to be completed if requested by a disabled person/family of a disabled child.
Everybody recruited to any individual post, regardless of their race, ethnic or national origin, colour or nationality will be expected to provide evidence that they are able to work in the UK. Some people are automatically entitled to work in the UK. Others may have restrictions on how long they can stay, whether they can work or the type of work they can do.
We hope that this is of assistance to you, however if you need more information or have any other questions, please do not hesitate to contact the team at anytime on 01482878778 or via email esw@choicesandrights.org.uk.
Additional information can be found on the Gov website.

Choices and Rights is an organisation for disabled people in the Kingston upon Hull and East Riding of Yorkshire area. We are 100% run and controlled by disabled people. We believe that the best experts on the needs of disabled people are disabled people themselves and as a result, Choices and Rights membership and reputation has grown because agencies and organisations know that when they seek consultation with us they will have dialogue with a delegation of disabled people.
Choices and Rights staff members manage the Information Service,Direct Payments Support Schemes,Database of Potential Personal Assistants,Disability Information Service,Disability Equality Training, Consultancy,Equality Act Advice (Disability) and Personal Health Budgets Support Scheme.

The vacancies are advertised directly by the disabled person who receives support from the Direct Payment Support Service. Choices and Rights is Hull’s Direct Payment Support Service. Successful applicants will be employed directly by the disabled person who receives support from the Support Service to do this. It is important to note that it is not Choices and Rights Disability Coalition that is the employer. Choices and Rights Disability Coalition are acting on the employer’s behalf and cannot be held responsible for any actions arising out of your employment

Before applying for the job, read the advert and job description carefully so you are clear about the tasks you are expected to do and the hours of work.

Important Information:

When applying for a job position you need to complete the apply to be a PA tab (please be aware emails may end up in your junk/spam inbox)

When you have completed your application you will need to contact the team to let us know  which application reference you are applying for and including your full name.

Email: esw@choicesandrights.org.uk. 

Telephone: 01482878778

Via online contact us page

Via Post: Please send a printed application to The Recruitment Team Choices and Rights Disability Coalition, The Centre for Independent Living, Jude Lodge, Tiverton Road, Bransholme, Hull HU7 4DQ
Applications will be forwarded to the disabled person or their representative, they will then choose which candidates they wish to interview. They may contact you directly or ask their support worker to contact you and arrange a suitable date for an interview to take place.

Your application will be forwarded to the service user or their representative for consideration. If you have not heard from them or us within 6 weeks unfortunately you can presume you have not been successful.
If you have been successful you may be asked to attend at interview. The interview could be formal or informal and be at a place different to where you will be expected to work. During the interview remember to be yourself, talk about relevant experience and qualities and be prepared to ask questions.

The amount of holiday pay you are entitled to depend on the number of hours you work. Your employer can request that Choices and Rights calculate your current outstanding holiday

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